Since commitments made by our group RL WoW example, last summer a bit, the rest of us have been spending time in Middle Earth. Now that have loosened RL commitments, our fifth is eager to return to WoW, conveniently timed to coincide with the $3 launch of the expansion Cataclysm.
The break has been good to restore interest in the game and I literally logged on for about five months. A few weeks ago I thought best, at least get patched with the patch before the mega tasting only to discover it did not have enough hard disk space to download the full patch.
Well, I've been putting off upgrading my old records for some time, so it was a convenient excuse to do some upgrades and clean installs. More on that in a later post. Suffice it to say, the new unit and the operating system installed and I was on my way this $3 weekend to do a fresh install of WoW.
In general, the installation went well. While in the battle. net to get the fresh download of the client, I thought I'd take advantage of the pre-Cataclysm digital download order to avoid the inevitable day march madness
I like the idea that the expansion of pre-installed and ready to go. What provision, so the efficiency.
Then I tried to actually buy the upgrade.
Irvine, we have a problem.
Several more tries gave the same. A quick Google search indicates that I am not alone in the universe has similar problems. Apart from some dubious suggestions witch with the sacrifice of small animals or the worship of false idols, most suggested "contact customer service United Stated."
Contact them did. I was quite surprised to get a timely confirmation of my ticket and a quick and happy (and not very useful) follow up by email.
Greetings!
Please email to Blizzard Entertainment. My name is **** and I will be customer service representative handling this problem for you United Stated. Please reply directly to this email so you can continue to help if you have questions or need more information.
The Cataclysm pre-sale is a sale of digital download allows players Cataclysm Pre-order now, and be ready to play as soon as the game is officially released. When you upgrade now, you can download all the game data before hand and be ready to go on launch night.
That said, we are experiencing unusually high volumes of online buying players for pre-order for the cataclysm that is, unfortunately, causing problems with the site in terms of upgradeability. Please note that we are currently working to resolve this issue and we thank you for your patience in this matter.
More information can be found on our website Cataclysm Pre-sale: http://us.battle.net/en/info/presale. From there you can pre-order cataclysm for and receive special discounts on the upgrade of World of Warcraft accounts. Once you have upgraded to Cataclysm, and recorded in and out of the game client, the stage prior to the download will begin, and be on your way to play World of Warcraft: Cataclysm!
I tried again yesterday afternoon to no avail. I have to say I was a bit disappointed with the battle.net experience everything so far. First of all "email address is your user name" problem, then the kerfuffle Real (tm) and now this. Not that Blizzard has been totally flawless in their implementation of back office in the past, but this seems like it was a bit more predictable United Stated. And the more time passes, the worse the problem becomes far more people to tax battle.net closer we get to shoot.
There is no real option but to wait for a solution and / or dealing with a vendor as a desperate (I hope not). Has anyone else had similar problems or is simply the magnetic steel plate in my head out the operation because Bork
Related posts:The break has been good to restore interest in the game and I literally logged on for about five months. A few weeks ago I thought best, at least get patched with the patch before the mega tasting only to discover it did not have enough hard disk space to download the full patch.
Well, I've been putting off upgrading my old records for some time, so it was a convenient excuse to do some upgrades and clean installs. More on that in a later post. Suffice it to say, the new unit and the operating system installed and I was on my way this $3 weekend to do a fresh install of WoW.
In general, the installation went well. While in the battle. net to get the fresh download of the client, I thought I'd take advantage of the pre-Cataclysm digital download order to avoid the inevitable day march madness
I like the idea that the expansion of pre-installed and ready to go. What provision, so the efficiency.
Then I tried to actually buy the upgrade.
Irvine, we have a problem.
Several more tries gave the same. A quick Google search indicates that I am not alone in the universe has similar problems. Apart from some dubious suggestions witch with the sacrifice of small animals or the worship of false idols, most suggested "contact customer service United Stated."
Contact them did. I was quite surprised to get a timely confirmation of my ticket and a quick and happy (and not very useful) follow up by email.
Greetings!
Please email to Blizzard Entertainment. My name is **** and I will be customer service representative handling this problem for you United Stated. Please reply directly to this email so you can continue to help if you have questions or need more information.
The Cataclysm pre-sale is a sale of digital download allows players Cataclysm Pre-order now, and be ready to play as soon as the game is officially released. When you upgrade now, you can download all the game data before hand and be ready to go on launch night.
That said, we are experiencing unusually high volumes of online buying players for pre-order for the cataclysm that is, unfortunately, causing problems with the site in terms of upgradeability. Please note that we are currently working to resolve this issue and we thank you for your patience in this matter.
More information can be found on our website Cataclysm Pre-sale: http://us.battle.net/en/info/presale. From there you can pre-order cataclysm for and receive special discounts on the upgrade of World of Warcraft accounts. Once you have upgraded to Cataclysm, and recorded in and out of the game client, the stage prior to the download will begin, and be on your way to play World of Warcraft: Cataclysm!
I tried again yesterday afternoon to no avail. I have to say I was a bit disappointed with the battle.net experience everything so far. First of all "email address is your user name" problem, then the kerfuffle Real (tm) and now this. Not that Blizzard has been totally flawless in their implementation of back office in the past, but this seems like it was a bit more predictable United Stated. And the more time passes, the worse the problem becomes far more people to tax battle.net closer we get to shoot.
There is no real option but to wait for a solution and / or dealing with a vendor as a desperate (I hope not). Has anyone else had similar problems or is simply the magnetic steel plate in my head out the operation because Bork
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